Professor Michael West tells UNISON health conference that compassion and the one-team approach are key
one team
Conference demands training for undervalued ancillary, admin and clerical workers
General secretary, shadow health secretary and service group chair unite to sing praises of NHS and its workers
NHS needs to operate as one team in the interests of joined-up, high-quality patient care
Annette is a medical secretary in Scotland who loves that UNISON stands up for the whole NHS
‘We need a package that works for everyone,’ general secretary tells staff
Union calls on MPs to sign up to Early Day Motion and back the campaign backing healthcare support workers in the NHS
The NHS needs to value and recognise all its staff and the work they do