AI can help but it’s no substitute for trained and caring staff

Tech can help with reducing waiting lists and admin but must be used responsibly

News, Press release on the UNISON National site.
AI, Artificial intelligence. Ai digital brain. Robotics concept. Human face made from polygon.

AI: taking over or helping out?

With so much talk – and concern – about artificial intelligence and its impact on our lives and work, UNISON’s AI expert Kate Jones takes questions about what it will mean

A portrait of Andrew law of the Open University

Empowering humans in an AI world

Andrew Law of the Open University talks to UNISON about the issues and opportunities posed by the AI revolution